E-Consult Efficiency
Efficiency
Can eConsults Save Medicaid? E-consult has transformed speciality referrals for San Leandro, CA-based Community Health Center Network’s (CHCN) Medicaid patient population. Since the initial pilot in 2015, e-consult has become an essential tool for CHCN providers that makes specialist referrals more accurate, reduces wait times for in-person specialist care and enables efficient patient documentation exchange with specialists. Conclusion: “[E-consults] can help save Medicaid from its complex referral challenge, and…could be an important piece of the puzzle for organizations seeking to repair their broken or fragmented referral processes and create a robust referral ecosystem.” (NEJM Catalyst, August 1, 2018)
Adoption and impact of an eConsult system in a fee-for-service setting