“E-consult provides better care and makes our providers happier. We’ve had great adoption throughout our system.”
“E-consult is a strategy to address critical issues such as specialist access and wait times, patient satisfaction, and quality of care.”
“When cases end in an in-person visit, e-consult provides significant benefit because the specialist has access to the labs and images beforehand.”
E-Consult News & Events
- E-Consult COVID-19 Resources To assist provider response to COVID-19, the E-Consult Workgroup frequently updates COVID-19 Resources, including primary care provider services, webinars, policy news, and best practices for using e-consult to address COVID-19 care.
- Free Access to E-consults in Response to COVID-19 View the Safety Net Connect econsultcovid.com portal.
- E-Consult Workgroup Sponsorship Opportunities The E-Consult Workgroup is expanding in 2020 to address national implementation, policy and payment needs. View Sponsorship Opportunities.
- Save the Date! Mark your calendars for the 6th annual E-Consult Workshop, to be held at the California Endowment in Sacramento on November 16th and 17th.
Expanding Safety Net Access to Specialty Care With E-Consult:
Best Practices and Tools for Payers, Providers, Policymakers and Patient Advocates
“Comparing Patients’ Experiences with Electronic and Traditional Consultation: Results from a Multisite Survey”
As e-consult adoption expands, new research is concentrating on patient perspectives and experiences. Patient surveys conducted by AAMC Project Core provide valuable insights into patient awareness of and experience with e-consults. The project also surveyed patients who had in-person referrals. The researchers’ analysis of the survey results includes a comparison of the patient experiences with e-consults and in-person referrals. The authors conclude that “many patients find virtual consultation to bean acceptable strategy for the management of their medical condition and that trust and confidence in one’s PCP are crucial ingredients for a satisfying eConsult experience.” (Journal of Internal Medicine, February 2020) Read more
E-Consult Workgroup Sponsors
Funding and support for the E-Consult Toolkit is provided by California Health Care Foundation. Our thanks to Blue Shield of California Foundation for the project’s original funding. Our goal is to offer primary and specialty care providers, health IT experts, and patient care advocates information and tools for e-consult readiness assessment, planning, implementation and evaluation.